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Frequently Asked Questions

FAQs

How Do I Reach Customer Service?

In the event you need to speak with a customer service representative, send an email to info@savvygalclothing.com or call 602-888-1520. When prompted, leave a detailed voice message with your name, the best method to contact you,  your order # (if applicable) and let us know how we can help you. One of our SAVVY GAL representatives will respond to your inquiry within 24 hours.

How to Place an Order?

If you’ve fallen in love with one or more of our styles, click “Add to Shopping Cart.”Should you wish to order more than one, enter the number in the “Qty” box. Your shopping cart will automatically update for you. To calculate your shipping charge, select your city and state from the When you are satisfied with your order, proceed to checkout by clicking “Checkout” and follow the checkout process through PayPal.

When you have finalized your purchase, we will email your order confirmation. Please note that if there is a problem with the payment, your order will not be processed, and it will be necessary to re-order or contact our customer service support team at info@savvygalclothing.com, or call 602-888-1520.

*SavvyGalClothing.com features its own products as well as select products from Amazon.com.  As you add products to your shopping cart and get ready to check out, you may find that you may have two independent shopping carts. When you are ready to check out, you will be routed to the Amazon.com website to finalize your shopping cart purchase of their products. For products only sold at SavvyGalClothing.com, will be routed to check out through our SavvyGalClothing.com website. Depending on the items you select to purchase, you may have 1 to 2 shopping carts in which to check out.

Payment Methods

Credit Card

Using your credit card is secure and convenient. Payments are made through PayPal and we accept American Express, Visa, MasterCard and Discover payments through our easy-to-use secure payment system. Regretfully, we cannot accept payments from international bankcards.

PayPal

You can check out with PayPal. Simply follow the PayPal login prompts to complete your transaction. SAVVY GAL Clothing is not liable for processing fees and charges applied by your financial institution. Style selections are not reserved until the order is paid in full. Any unpaid orders will be cancelled after 48 hours.

Shipping and Delivery Method

If an item is in stock, we will gladly ship your order within 2 business days of payment (subject to immediate availability). Delivery will be provided through Federal Express (FedEx) and the United States Postal Service (USPS). Select deliveries will require a signature upon delivery; please ensure someone is available to sign for your parcel.  We will deliver to your residential address, business address, or nearest post office box.

During peak sales periods such as seasonal promotions or new collection releases, this may take longer due to the volume of orders received. If an item is not available for immediate shipping you will be notified by email and advised of the expected delay. We will notify you via email if an item is sold out, or your order is unable to be fulfilled, and provided you with the option to back order, exchange or cancel.

Please note that items are shipped only on weekdays; no items ship during weekends. Orders placed on Friday, Saturday and Sunday will be processed and sent the following Monday or Tuesday (based on our 2-business-day turn around).

*Products purchased through Amazon.com, will ship based on their shipping and delivery terms, which will be indicated upon check out.

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